Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange . Please see below for more information on our return policy.
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange . Please allow at least five (5) days from the receipt of your item to process your return or exchange . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● ITEMS NEEDED TO BE IN THE ORIGINAL CONDITION AND IN THE ORIGINAL PACKAGING
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Nina Woof is available in select stores worldwide. Find the nearest one to you:
North America
Dallas, United States - Mosaic Makers Collective
San Diego, United States - Home + Hound
San Diego, United States - Home + Hound
Europe
Pitlochry, UK - Saorsa Hotel
Manchester, UK - Beaumont Organic
Manchester, UK - Beaumont Organic
Asia
Japan - Sirius Essentials
If you are interested in stocking Nina Woof at your store, please contact our sales team using the Contact Form below.